Privacy Policy

When you register, we collect your email address and country of residence, while your login credentials are securely protected. When identity verification is required, we may also collect your full name, date of birth and a government-issued identity document.

When you trade we record the time, instrument, direction, stake and outcome of every order. This lets you review your full trading history in the app and helps us prevent fraud.

Your Analytics page is built from these same trade records. Statistics such as profit, accuracy and daily results are calculated for your account only, are visible only to you and are never shared with other users or used for advertising.

Achievements uses settled Live trade records and recorded daily opening balances to show milestones and assess certificate qualification. Public certificate verification exposes only the holder name, public profile ID, certificate details and qualifying performance (period, win rate and 30-day net profit), not email, phone or payment information. Certificate holders show a blue verified badge next to their name on the Leaderboard. Historical reward and financial records are retained only for audit and applicable retention requirements.

When you use Live support, we process your messages and any attachments to investigate your request. We also store whether your new-account trading guide has been shown so it does not automatically repeat on later sign-ins or other devices. You may replay it from Support > Tutorials.

We use your data to operate your account, process deposits and withdrawals, calculate trades using the payout displayed before confirmation, prevent abuse and meet applicable compliance obligations.

We send you transactional emails (verification codes, withdrawal confirmations) and, only if you opt in, occasional product updates. You can unsubscribe from marketing emails at any time.

When you claim a personal deposit promo code, we use your account, code, tier, deposit and bonus records to validate it, prevent duplicate claims and show your bonus progress. Personal deposit bonuses are capped at 90% under the Service Agreement; this policy describes how the related information is handled, not a separate bonus offer.

We share data only with service providers required to operate the platform: payment processors for deposits and withdrawals, identity-verification partners, cloud infrastructure providers and our support team.

We never sell your personal data. We disclose it to authorities only when legally required.

Account and trading records are retained for as long as your account is open and for up to 5 years afterwards, as required by financial-services regulations.

If your account is closed for any reason, the email address you used cannot be reused to open a new account.

You can request a copy of your data, ask us to correct it, or request deletion (subject to legal retention rules) through in-app Live support or the Contact page.

We respond to all data-protection requests within 30 days.