How can we help?

Contact our support team about your account, identity verification, deposits, withdrawals, or a trade. Include clear details so we can investigate accurately.

Or email us directly at support@binexc.com

What happens next

We review your request and reply to the email address you provide. Support replies within 24 hours at the latest, often within minutes. Keep your subject specific and attach up to four relevant screenshots.

Keep your account secure

Never include your password, verification code or payment credentials in a support message.

Company details

Address

Merhawit Saggot19162 Van Ness AveTorrance, CA 90501United States

Frequently asked questions

Current information about trading, payments, registration and verification.

General questions

Financial questions

Registration and Verification